About pinaki management
Creating moments that stay with you forever through value-driven hospitality solutions
At Pinaki Management, we believe that true hospitality is not just about offering a service—it's about creating moments that stay with you forever. We empower hotels and resorts to build stronger guest relationships while ensuring travelers and diners enjoy exclusive privileges and memorable experiences.
With expertise in membership management, event planning, table reservations, and lifestyle concierge services, we are your one-stop solution for all things hospitality.
Mission
To redefine hospitality by creating innovative membership solutions that enrich guest lifestyles while driving sustainable growth for hotels and resorts.
Vision
To be recognized as a global leader in hospitality management, transforming the way hotels and guests connect through innovation, trust, and unforgettable experiences.
Core Value
Integrity – We act with honesty, fairness, and transparency in every decision and relationship.
Excellence – We set high standards and continuously strive to exceed expectations.
Innovation – We embrace creativity and adapt swiftly to changing guest needs and market trends.
Customer– Centricity guests and partners remain at the heart of everything we do.
Collaboration – We believe in teamwork working closely with hotels, partners, and communities.
Recognition – We value loyalty and reward the trust of those who believe in us.
Sustainability – We support local businesses, promote responsible travel, and respect cultural heritage.
Empathy – We listen, understand, and respond with care to create meaningful connections.
Our evolution
"Established with a clear vision to bridge the gap between hotels and their guests, Pinaki Management began with a simple idea: to create a platform where both hotels and guests benefit equally. What started as a boutique hospitality consultancy has evolved into a comprehensive solutions provider, partnering with leading hotels, resorts, and restaurants across the region. Our journey reflects our commitment to innovation, from designing custom membership programs to managing sophisticated events and lifestyle concierge services. Today, we stand as trusted partners to multiple hospitality brands, bringing fresh ideas, innovative programs, and a commitment to excellence with every new partnership. Our evolution continues as we integrate technology, analytics, and personalized service to transform the hospitality landscape."
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%
Client Retention Rate
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Hotels & restaurants served
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Member engagement growth
Our evolution
"Established with a clear vision to bridge the gap between hotels and their guests, Pinaki Management began with a simple idea: to create a platform where both hotels and guests benefit equally. What started as a boutique hospitality consultancy has evolved into a comprehensive solutions provider, partnering with leading hotels, resorts, and restaurants across the region. Our journey reflects our commitment to innovation, from designing custom membership programs to managing sophisticated events and lifestyle concierge services. Today, we stand as trusted partners to multiple hospitality brands, bringing fresh ideas, innovative programs, and a commitment to excellence with every new partnership. Our evolution continues as we integrate technology, analytics, and personalized service to transform the hospitality landscape."
0
%
Client Retention Rate
0
+
Hotels & restaurants served
0
x
Member engagement growth
Meet our team
Expert team members
Savanah Nguyen
Manager
Esther Howard
Co. Founder
Kristin Watson
Sr. Manager
Guy Hawkins
Sr. MarketerSkill and experience
"In today's competitive hospitality landscape, success requires deep industry knowledge combined with innovative thinking and flawless execution."
// Clients feedback
Testimonials
K+
Happy clients all over
world now.
Our experience with Pinaki Management has been nothing short of exceptional. From day one, their team demonstrated a deep understanding of our industry and quickly identified key areas for improvement. Their recommendations were not only innovative but also practical, leading to a substantial operational efficiency.
Their thorough market analysis and customized strategies helped us streamline our operations and improve our overall efficiency. We saw a significant increase in our bottom line and were able to make data-driven decisions that positively impacted our business. The consultants were not just advisors in our success
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